Contacts

Contact Us

At Zoome Casino, we strive to provide our players with the best support possible. We encourage you to reach out to us with any inquiries or concerns. Below are our contact details:

Email Support

You can send us your queries via email at [email protected]. Our dedicated support team aims to respond within 24 hours.

Phone Support

If you prefer to speak with someone directly, you can reach our support team at (02) 4578 6241. Our telephone line is open during the following hours:

• Monday to Friday: 9:00 AM – 9:00 PM
• Saturday: 10:00 AM – 6:00 PM
• Sunday: Closed

Support Channels

Aside from email and phone, you can also contact us through the following channels:

• Live chat feature is currently unavailable, but we are working to reinstate it in the near future.
• Callback request – if you would like a staff member to call you back, please send us an email with your request, including your phone number and preferred time for the callback.

Location & Directions

For any in-person queries, our office is located at the following address:

For directions, click on the map link: View on Google Maps.

Escalation Procedure

If you are not satisfied with the response from our support team, you can request to escalate the matter. Please include your case reference number in your email to [email protected], and our management team will review your issue promptly.

Zoome Casino operates under the jurisdiction of Curaçao, serving players in Great Britain and specifically within England.

We only review Zoome Casino and are not its official representative.